change management process change management plan
Lately, habits are habitually on my mind. I hear so many people, and so many professionals, talk about their desire for change- change within themselves and change outside of themselves. Controllable change & uncontrollable change. It seems uncomfortable (almost wrong) to settle for anything in its current state. So, if we're that uncomfortable with being where we're at, what keeps us from moving in the direction we hope to head?
Are you ready for the answer?
We don't commit to changing because no matter how uncomfortable we are with the idea of where we're at - the reality is that we're really rather comfortable when compared to the alternative. We don't really want to stay where we are, and in fact, we blame our habits for keeping us there. But, when push comes to shove, it's more comfortable to stay and less comfortable to leave our habits.
The equation looks like this = comfort of staying in current status > comfort of moving into mystery.
Unti l we become uncomfortable with what our comfort zone is costing us, we will not change. We can't predict how things will feel once we achieve the change we desire, so at the end of the day, we choose familiarity over the unknown. And any change, inevitably, has a level of ambiguity to it. So, how important is change to us? At this point, are you convinced change is impossible?
Well, I'm here to tell you that your vision for how things can be, ought to be, should be - CAN become the reality. If you have a vision, that is step #1 to moving in the right direction. In fact, there are two ways you can look at this. Most of the time, if we are seeking to change something, we are either running FROM something [something we don't want to be, something we're afraid of becoming, something someone else has told us to fear, or anything that makes us feel just a wee bit anxious], or we are running TOWARD something different [something good, something positive, a better way of life, a new way of thinking].
If you run FROM something- it's typically some level of fear that's driving you forward. If you run TO something else- it takes courage, hope and a vision to keep you moving forward. It's up to you which of the two motivations is your motive for moving.
Now, in whatever direction you head, for whatever reason you choose - it is inevitable that you will encounter some resistance. But, here's the catch: if you are running to something that you believe in - it's much more likely that you will see the value in overcoming the resistance. On the reverse, if you are running from something that you're scared of - ultimately, your decision to keep going will depend on what's scarier: the resistance you face or what you're running from?
To really illustrate how these points can be put together, I'll conclude with a formula that I believe models this process beautifully. Richard Beckhard and David Gleicher created The Formula for Change, which was later refined by Kathie Dannemiller and called Gleicher's Formula. This equation helps to explain the process.
D x V x F > R
3 factors must be present for meaningful organizational change to take place:
D = Dissatisfaction with how things are now
V = Vision of what is possible
F = First, concrete steps that can be taken towards the vision
If the product of these three factors is greater than R [resistance] - then the chances there will be change - are high. If the product of these three factors is less than the amount of resistance that's present - the likelihood for change - is low. So, if you're hoping to head in the direction of your dreams...there are a few simple things that you can do to help set the stage for success:
1) Understand what you want to change & why you want to change it.
2) Envision what it would be like if you made this change. Think it, feel it and picture it.
3) Make a list of steps (just a few for starters) that would help you get where you want to go. Having a few reasonable 'action steps' in mind can make the prospect of change less overwhelming.
Doug C. Watsabaugh, senior partner at WCW Partners, understands how to meet your unique performance challenges. With more than 20 years of experience, WCW Partners is a performance-improvement company that helps businesses revitalize their results and achieve record-breaking performance.
If you are looking to excel in sales, service or leadership, let Doug develop the capability in you! http://wcwpartners.com/.